Hardware and Gear

Published on March 14th, 2014 | by gareth


Fixya Documents The Most Common Technical Issues WIth Xbox One, Wii U, and PS 4

Can’t Connect With Kinect: New Report Reveals The Most Common Problems of the Wii U, PlayStation 4 and Xbox One Fixya’s Game Console Report unveils top issues consumers are experiencing with the most popular gaming consoles, with users struggling to connect with Xbox One’s Kinect, wondering why their Playstation 4s keep turning off, and iced out by a constantly freezing Wii U. San Mateo, CALIF. March 14th – Today Fixya, the leading product Q&A destination on the web and mobile, announces the release of a new report that uncovers the top problems and suggests remedies for the most common problems ailing the Wii U, Xbox One and PlayStation 4.

The report sifts through over 40,000 problem impressions to determine the most common issues with each console. By looking at the top issues with each device, the Fixya Game Console Report seeks to provide clarity to consumers before they make their next-gen console purchases, and to assist those who have already purchased their consoles and are having issues. To see the full Fixya Game Console Report, please visit: http://blog.fixya.com/fixyareport/mar2014/videogame-console-report.html Fixya’s Game Console Report uses information based on over 40,000 troubleshooting requests posted by consumers through its product Q&A site and iOS mobile app.

Below are the major trends found within the Fixya Game Console Report: The Xbox One users are struggling most with a feature originally meant to set itself apart from the rest, the Kinect – whether that is commands not being recognized, the motion sensor technology malfunctioning or the Kinect simply not responding.

Among audio and visual problems, PlayStation 4 owners are having “blue light of death” issues where the normally white and solid console light blinks red or blue – a signal that your console will soon be shutting down unprovoked.

Although the problems have reportedly been addressed, a large number of Wii U owners are still having problems with the console freezing, along with a myriad of malfunctioning gamepad issues.

Below are the top five problems and possible fixes for each console in the Fixya Game Console report, and the percentage of troubleshooting requests that fall into each problem category. Nintendo Wii U Freezing—35% Gamepad —30% Internet Connection—15% Audio/Video —10% Other – 10%

Microsoft Xbox One Kinect—30% Console Turning Off—25% Audio/Sounds—15% Disc Drive —10% Other – 20%

Sony PlayStation 4 Console Turning Off —35% No Audio/Video —25% Freezing—20% Disc Drive —10% Other – 10% Those interested in viewing the full report can do so here: http://blog.fixya.com/fixyareport/mar2014/videogame-console-report.html “Buying a video game console is a big investment, and can cost up to five hundred bucks for the console alone – and that’s before games even enter the equation,” said Fixya CEO and founder, Yaniv Bensadon. “With promises of ‘the future’ from each of these manufacturers, we wanted to give customers an insider look into the most common problems with each device, along with a few fixes – so these consumers can head into ‘the future’ knowledgeable and with confidence.” Fixya brings consumers the most comprehensive solution database in the world.

Fixya’s unique access to crowd-sourced product Q&A from consumers grants the company transparent data that no other service can claim to provide. Fixya’s troubleshooting data comes from real-life consumer experience with products and product problems. To learn more about Fixya, visit www.Fixya.com About Fixya Fixya is a community based trouble-shooting resource that provides consumer-generated, practical product tips to help consumers solve problems on 8 million products. Fixya is a place where individuals can share real world experiences and connect to provide each other practical advice. From fixing cars, to cameras, to mobile devices, Fixya empowers over 30 million monthly visitors to repair and improve upon products they already own via its website and on mobile devices around the globe. Fixya is a venture-funded company with offices in San Mateo, California. For more information, visit www.Fixya.com, email a question via our contact page at http://www.Fixya.com/contact or follow Fixya on Twitter at twitter.com/Fixya

About the Author

Syndicated movie & game critic, writer, author and frequent radio guest. His work has appeared in over 60 publications worldwide and he is the creator of the rising entertainment site and publication “Skewed and Reviewed”. He has three books of film, game reviews and interviews published and is a well-received and in demand speaker on the convention circuit. Gareth has appeared in movies and is a regular guest on a top-rated Seattle morning show. He has also appeared briefly in films such as “Prefountaine”, “Postal”. “Far Cry”. and others. Gareth is also an in-demand speaker at several conventions and has conducted popular panels for over two decades.

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